Information you provide
When you submit an inquiry, we collect the information you enter, such as your name, phone number, email address, treatment areas of interest and your consent to be contacted. We also receive information you choose to share when communicating with our team.
Our website inquiry form is for general service inquiries. Please do not use it to provide medical records, diagnoses, payment card details or other sensitive medical information. Discuss medical history through the intake process arranged by our team.
How we use your information
- To respond to your inquiry and discuss the service or offer you requested.
- To coordinate consultations and communicate about availability.
- To maintain inquiry records and your contact preferences.
- To operate and protect the website, address technical problems and meet applicable obligations.
The Sculpt & Tone inquiry checkbox authorizes follow-up about that inquiry by phone or email. It does not enroll you in unrelated promotional campaigns or provide consent for automated marketing text messages.
Service providers and external links
We use HighLevel and LeadConnector to host our inquiry forms and manage submitted contact information. Authorized team members and service providers supporting our inquiry process may access that information for this purpose.
This website is hosted on Vercel and displays Google reviews through Elfsight. Embedded forms, review widgets and font services may receive technical information such as your IP address, browser details and the page from which you accessed them. Providers may use cookies or similar technologies to operate their services.
Links to external booking services, Google Maps and social media open services with their own privacy policies. Their handling of information is governed by those policies. Review the relevant provider’s policy before sharing information.
We do not sell information submitted through this inquiry form. Mobile numbers and contact consent collected here are not shared with third parties for their own marketing purposes.
Cookies and your choices
You can use your browser settings to manage or delete cookies and limit some third-party content. Blocking embedded services may affect the inquiry form or reviews. You can call or email our team instead of using the form.
Retention and security
We retain inquiry information for the purposes described above and to meet applicable recordkeeping obligations. The period depends on the nature of the inquiry and any resulting relationship with the practice. Contact us to ask about the records associated with your inquiry.
No website or electronic transmission can guarantee complete security. Please share only the information needed for your inquiry and use the clinical intake process for medical details.
Access, corrections and contact preferences
Contact us using the details below to request access to or correction of your inquiry information, ask about deletion, or withdraw permission for further inquiry follow-up. We may need to verify your identity before handling a request. Some records may need to be retained where applicable obligations require it.
If you no longer want inquiry follow-up, tell our team when we contact you or email us. Withdrawing contact permission does not change processing that has already taken place.
Children and clinical information
The Sculpt & Tone offer inquiry form is intended for adults. A parent or guardian should contact the practice directly about services for a minor. This website privacy policy covers website inquiries; it does not replace any separate privacy notices, treatment consent or clinical intake documents provided by the practice.
SMS / Text Messaging Program
By opting in to receive text messages from Greene Emerald Med Spa, you consent to receive informational and promotional messages, including appointment confirmations, reminders, and special offers, at the mobile number you provide. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP, or get help by replying HELP. We do not sell, rent, or share your mobile opt-in information with third parties for their marketing purposes.
SMS Messaging Program
Greene Emerald Med Spa offers an SMS program to send appointment confirmations, appointment reminders, and occasional promotional offers to clients who have opted in. Message content and frequency will vary based on your interactions with our business.
You may cancel the SMS program at any time by texting "STOP" to the number you received messages from. After sending "STOP," we will send a confirmation message that you have been unsubscribed. You will no longer receive SMS messages from us. If you would like to rejoin, sign up as you did initially.
Message and data rates may apply for messages sent to you and from you. Message frequency varies. If you have questions about your text plan or data plan, contact your wireless provider.
Carriers are not liable for delayed or undelivered messages. T-Mobile is not liable for delayed or undelivered messages.
Updates to this policy
We may update this policy as the website or inquiry process changes. The date above identifies the current version. Please also read our Terms of Service.
Contact us
Greene Emerald Med Spa
11512 Lake Mead Avenue
Building 530, Suite 536-B
Jacksonville, FL 32256
Email: Gems@GreeneEmerald.com
Phone: 904.707.4367